SHIPPING & RETURNS

99FAB OFFERS FREE SHIPPING ON ALL ORDERS TO USA, CANADA & UK, NO MINIMUM PURCHASE. ENJOY FREE SHIPPING!
For the International customer, we also offer FREE SHIPPING on all orders above $75

Announcement: All shipping company in China will shut down between February 4th and 10th for the Chinese New Year, give or take a few days. As a result, any product from our Chinese warehouse will face a shipping delay from February 4th to 10th. Any order from February 1st to February 10th will ship on February 11th. Rest of the shipping time duration will be as usual.

Many of our items are sourced in bulk from global suppliers, so our products usually take between 15-45 days to arrive, though in extremely rare circumstances can take longer. Delivery on all items is included in the price. Don't be alarmed if you don't receive all items in a large order at once, we don't like to keep our dear customers waiting so we send each item as and when it arrives.

Shipping is via local postal services once dispatched from the origin, and hence shipping times can vary seasonally.

Standard shipping is $2.99 to $7.99 (Depends on cart total) worldwide per item with the exception of promotions that offer FREE SHIPPING. Because all of our products are shipped directly from our suppliers all items are shipped out separately unless you buy two or more of the same product.

DELIVERY ADDRESS
Delivery address cannot be changed after an order has shipped. Please carefully review the shipping address before completing your order.

RETURN POLICY
Returns accepted if product not as described within 14 days of delivery for a full refund, buyer pays return shipping. Items should be returned in their original product packaging. Please include your contact information so we can contact you once we receive the returned order.

When you receive a product that was bought and paid for on our site, and you find it is not as described or you do not receive, you can contact us to resolve these problems (according to the specific product set of returns guarantees). You will then be able to request a full refund and return the item, or keep the item and agree to a partial refund. Please note buyer pays return shipping

Please note: Once the item is loaded onto the truck, you give up all right and title to the item. Delivery personnel is not authorized to return the item to you. Even if you choose to return your purchase, the item cannot be reclaimed.

SHIPPING METHOD
All of the items will be shipped out within 2-5 working days upon cleared payment (except Weekends and Holidays)
We usually ship items by China Air post, HongKong post, EMS, UPS, DHL and you will have a tracking number.
Approximate shipping time to different regions as follows:

Delivery time is approximately 15–25 working days in most of USA, Canada and UK destinations.

DESTINATION & APPROX. DELIVERY TIME
United States / Canada (15-25 working days ) [ For some products 3-7 working days ]
United States DHL (6-13 working days )
Canada DHL (7-15 working days )
United Kingdom/ Australia (19-28 working days)
Brazil/ South America/ Italy (May take up to 4-6 weeks due to customs inspection)
France/ Spain/ Germany/ Eastern/ Western Europe/ Other countries (May take up to 3-4 weeks due to customs inspection)
The information is provided by the shipping company. Note that delivery time may vary, particularly during strict customs check and periods. Shipping time via EMS: 5-8 working days.

If your order hasn’t arrived at the estimated delivery times, please contact our support team at "support@99fab.com".

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Items sold by 99fab.com that are marked '2day shipping' on the product page are eligible.
2 Day Shipping only available for eligible Continental U.S address only.
In your cart, if you have multiple items with eligible Continental U.S shipping address and 2day shipping marked item. Then all your eligible item will ship via the "2day Shipping" method and rest item will ship via standard shipping method.
Nearly all addresses in the continental U.S is eligible., except those marked as ineligible below.
If the item you're ordering is out of stock or unavailable to ship immediately, the shipping method time starts when the item ships. For example, it will take two business days after an item ships to reach you with Two-Day Shipping.
We may ship products by ground or air; our shipping speeds don't correspond to any carrier-branded shipping services.
If available, Saturday or Sunday delivery will be specified on the product page and/or during checkout. Otherwise, our shipping methods apply to business days only, not on weekends or holidays.
Addresses in Alaska, Hawaii, and Puerto Rico needs (3-7 business days) under Two-Day Shipping method.
Ineligible Address
Addresses in the U.S. territories, possessions, protectorates (other than Puerto Rico).
International destinations.

TRACKING NUMBER
All tracking number will be emailed to the customer as soon as the tracking information becomes available. Due to high-season demand, our support staff may be delayed in delivering you the tracking information, if you haven't received your tracking number within 10 days of purchase please contact us at "support@99fab.com".

You can track your order here Track Your Order

MORE INFO
Your purchases may come from various locations and may arrive at you in more than one package. We try our best to only send you one package.